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Asus Zenfone 8- Wifi/Hotspot and SIM connectivity Issue

Hello Team,

I have a two and half year old Zenfone. Since last 1 month, I have been facing following problems. Looks like a patch was installed.

  1. Initially the wifi would not turn on and connect to wifi. Similarly hotspot. Then suddenly, it started connecting to wifi, and hotspot started working too. After working for a day, it again stopped connecting and similarly hotspot stopped working too. Since then, my phone is dropping wifi and reconnecting when restarted randomly.

  2. I have SIM cards. SIM 1 takes approximately 2-3 mins to connect while SIM 2 takes more than 5 mins to come online. Happens only with one carrier and even if I swap it.

Anyone facing this issue. Is my mother board gone for a toss?

Regards

S

#Zenfone8

 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@nayaksrinivasv 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.