12-11-2023 11:20 PM
Yesterday, I put my ZenFone 8 to charge and it got to the black screensaver mode. A few minutes later I tried to unlock the phone but it still had a black screen, No response, and no charging light while it was connected to the charger.
As it seems, from the threads here, XDA, and Reddit - the phone has DIED.
The most unfortunate part is that I have had it for 2 years and the warranty covers only 1 year, but it shouldn't be that way, that a pricy phone is getting useless after that short period.
ASUS won't admit that something with the phone hardware is broken, so all we had to do, is try to fix it (and probably you will have to pay half of its price), or just don't buy that series anymore.
Very Unfortunate.
12-13-2023 09:49 PM
@Dabahos
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
12-15-2023 12:51 AM
I sent you the S.N in PM.