Auto rotate is not working properly on 5z

[Chintan_Devgani]

Please tell us some basic information before asking for help:
Model Name: 5z
Firmware Version: latest. 70
Rooted or not:not
Frequency of Occurrence:most of the time
APP Name & APP Version (If your issue relates to the app): auto rotate
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Auto rotate is not working properly most of the times in my 5z. I have to restart phone several times to make it work. I don't know if it's hardware or software issue. This issue was in previous builds also. I think the rotation sensor is turning off randomly after i restart the mobile. I had to download CPU-Z to awake the rotation sensors. I have also tried in SAFE MODE and the problem still exists.

[ramneek2110]

@Anders_ASUS This issue is very evident. Please get this fixed till the support ends of this device.

[1947msr]

Victor0_ASUS

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

3. If still you face the issue factory reset your phone after taking a full backup.

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Auto rotate not working properly after .92 update, it has been four months and you are unable to fix this

[darkknight]

Until now I have not faced any issue with auto rotate. It works fine. It can be a device specific issue. Can you provide some more information like which app gives this issue or if possible record the screen and share the video on forum. It will help better understand the problem.

[Aryan202]

darkknight

Until now I have not faced any issue with auto rotate. It works fine. It can be a device specific issue. Can you provide some more information like which app gives this issue or if possible record the screen and share the video on forum. It will help better understand the problem.

View post

Same I don't have any issues with auto rotate too after the latest .92 update

[R_2]

I have auto rotation issues too. It has to be fixed