ASUS 5z slow charging speed after January security patch.

[nickbipul]

Model: ZE620KL
RAM: 6G
Firmware/APP Version: Version WW-90.10.138.181
Frequency of Occurrence: Always
Rooted: No
APP Name:

Last edited by nickbipul on 2019/2/28 06:49 I have suddenly been experiencing slow charging on my ASUS 5z after January security patch before i get my ASUS 5z charged up in just a hour but now it takes more than 2 hr to fully charged. Now it seems like fast charging have been switched off with the update.i request asus to please see this matter and fixed it as soon as possible...

[solomon1]

Restart the phone just before charging..it works that time

[ServiceE_Asus]

iuliubalas03 posted on 2019/4/15 20:23 The problem is not resolved. Asus please do something fast.

Hi iuliubalas03, Good day. May I know whether your device model is ZS620KL? Thank you.

[ServiceE_Asus]

Hi tutu.sidhartha and All, Good day. I've texted you by PM, please kindly check your message box. We would appreciate your reply.

[iuliubalas03]

Emilee_ASUS posted on 2019/4/17 17:56 Hi iuliubalas03, Good day.

Yes, my device model is ZS620KL

[iuliubalas03]

I am sorry to say this Asus, but you are extremely disrespectful to your costumers. This slow charging problem is still here after a long period of time. It takes more than 4 hours to full charge and "ai charging" can't be deactivated. I only can charge my device over night. Even a 4 year's old  and cheap phone charges faster. I was trusting You, but this is my last Asus phone.