ASUS 5z slow charging speed after January security patch.

[nickbipul]

Model: ZE620KL
RAM: 6G
Firmware/APP Version: Version WW-90.10.138.181
Frequency of Occurrence: Always
Rooted: No
APP Name:

Last edited by nickbipul on 2019/2/28 06:49 I have suddenly been experiencing slow charging on my ASUS 5z after January security patch before i get my ASUS 5z charged up in just a hour but now it takes more than 2 hr to fully charged. Now it seems like fast charging have been switched off with the update.i request asus to please see this matter and fixed it as soon as possible...

[ServiceE_Asus]

Last edited by Emilee_ASUS on 2019/3/13 10:29 Hi All, Good day. The slow charging problem is under investigation. We'll get back to you if there's anything coming up. Sorry for any inconvenience.

[ServiceE_Asus]

Evil_Sylar posted on 2019/3/8 16:55 I am also facing the same bug. This started happening after WW-90.10.138.181 update. Previously it w ...

Hi Evil_Sylar , Good day. The charging slowly problem is under investigation. Do you also encounter a problem of Quick charge not work after the update WW-90.10.138.181? Thank you.

[ServiceE_Asus]

Hi All, Good day. I've texted you by PM, please check your message box. We would appreciate your reply.

[Evil_Sylar]

Emilee_ASUS posted on 2019/3/13 07:25 Hi Evil_Sylar , Good day.

Hi Emilee, actually this is a random issue. Sometimes it fast charges and sometimes it doesn't. It happens randomly. I have tried many QC3 compatible chargers too but it is the same on all. And yes i also encountered it after 181 update. Before 181 update the problem was not there. Please solve this issue soon.

[adrianjosephamp]

I'm facing this problem with slow charging after the update