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Zenbook UX331UAL fingerprint issue WIN11

Star I
System: Windows 11
Battery or AC: AC
Model: Zenbook Ux331UAL
Frequency of occurrence: all the time
Reset OS: fresh install
Screenshot or video: no
Detailed description:i recently installed windows 11, since then my fingerprint scanner stopped working.
when i try to add a fingerprint now, it says something like "no windows hello compatible device found". (it also doesn't show up in device manager).
so i thought the driver is missing. then i tried to install it, but it doesn't work either because it also returns an error.

 I hope someone has an idea how to fix this.

Community Legend II
Hi there,
Please share your product SN in the PM I send you.
and can you share the specific OS build version you have now?
Thank you.