Zenbook Pro 14 Duo

[zerouniverse]

System: Asus Zenbook Pro 14 Duo Oled
Battery or AC: AC & Battery
Model: UX8402ZE
Frequency of occurrence: All the time
Reset OS:
Screenshot or video: Video
========================
Detailed description：It just started happening randomly. Screenpad+ will suddenly restart on its own and then control centre will appear on the screen but it will be glitching and u can't select or do anything. Makes the 2nd screen unusable. Bought an expensive laptop to have 2 screens but all this stupid unstable software really making it so hard to do work on it!

[FongPoui]

@zerouniverse
I never connect my zenbook to a second display device. I will try and see if there will be a problem like yours or not.

[FongPoui]

@zerouniverse
I just tried it a couple of hours ago. It was OK.
No problem found with ScreenExpert app.

[SeoulSeeker]

Commenting to link the other thread with identical issues. Hopefully increased visibility of multiple people with the same issues will push ASUS to resolve it. Thanks for posting.
https://zentalk.asus.com/en/discussion/63411/zenbook-duo-screenpad-freezing-and-crashing-50-times-pe...

[Falcon_ASUS]

zerouniverse

1. System: Asus Zenbook Pro 14 Duo Oled
2. Battery or AC: AC & Battery
3. Model: UX8402ZE
4. Frequency of occurrence: All the time
5. Reset OS:
6. Screenshot or video: Video

========================

Detailed description：It just started happening randomly. Screenpad+ will suddenly restart on its own and then control centre will appear on the screen but it will be glitching and u can't select or do anything. Makes the 2nd screen unusable. Bought an expensive laptop to have 2 screens but all this stupid unstable software really making it so hard to do work on it!

https://us.v-cdn.net/6031231/uploads/M6YU2CCDS993/vid-20220903-190730.mp4

https://us.v-cdn.net/6031231/uploads/B8S85WLVER6G/petal-20220903-191457.mp4

Zenbook Pro 14 Duo

@zerouniverse
Please provide the information below so that we can better assist you.
1. model name:
2. OS version:
Which version of Windows operating system am I running?3. intel VGA driver version:
4. ASUS ScreenXpert Interface driver version:
5. ScreenXpert app version:
Sorry for any inconvenience it may be caused.