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Zenbook battery dead

upllop
Star I

It appears that my Zenbook ux430u battery completely died. Windows says 100% but if I unplug it the system shuts down immediately, not even low battery warning. It was gradual though, I noticed the battery degrading over the past year. Anyway, I want to order a new battery to replace. I never replaced a modern laptop battery before, of course I'll watch tutorials first but I also want to hear some of you all's opinions. Mostly I need to know where should I buy the battery from. How much should it cost and how to tell if it's genuine.

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@upllop 
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

upllop
Star I

@upllop wrote:

It appears that my Zenbook ux430u battery completely died. Windows says 100% but if I unplug it the system shuts down immediately, not even low battery warning. It was gradual though, I noticed the battery degrading over the past year. Anyway, I want to order a new battery to replace. I never replaced a modern laptop battery before, of course I'll watch tutorials first but I also want to hear some of you all's opinions. Mostly I need to know where should I buy the battery from. How much should it cost and how to tell if it's genuine.


i got this... https://1921681001.id/