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Zenbook 14 UX443FA USB-C Purpose

Star I
System: USB-C Gen2 port. What is the purpose of the USB-C port, it says it displays external monitor, yet it does not. it is not a power port,
Battery or AC: Any
Model: UX443FA
Frequency of occurrence: 100%
Reset OS: win10
Screenshot or video: n/a
Detailed description:
From the manual. If I connect a NIC to it, it works connected to a Cat6 cable. The HDMI port works, it has a good Intel video card. I bought this laptop to connect two monitors to it, yet the same USB-C to HDMI cable works on another laptop, Dell XPS 13. So it is not a cable issue.
BTW: The Zenbook was purchased last year. The XPS is 4 years old.
How do you all fix this?

Community Legend II
Hello abatar2,
I'm sorry that the Type C ports on UX433FA and UX434FA are not DisplayPort combo port,
so they can not support display export.
Thank you.