camera stop working from time to time, and refuse to work on Google Meet
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11-24-2020 08:16 AM
System:
Battery or AC:
Model: ZenBook 14 UX434
Frequency of occurrence: daily
Reset OS: done
Screenshot or video: attached
========================
Detailed description:
I have noticed for the past few days that the facial recognition was not functioning.
after a few restarts it worked.
but since whether I launch an app that requires camera, it doesn't show an image.
the LED is on, but no image.
checked driver on the system, no issue there
any help please?
Battery or AC:
Model: ZenBook 14 UX434
Frequency of occurrence: daily
Reset OS: done
Screenshot or video: attached
========================
Detailed description:
I have noticed for the past few days that the facial recognition was not functioning.
after a few restarts it worked.
but since whether I launch an app that requires camera, it doesn't show an image.
the LED is on, but no image.
checked driver on the system, no issue there
any help please?
3 REPLIES 3
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11-24-2020 05:42 PM
Hello Arnaud,
Does pressing F10 work?
Please kindly check the camera privacy setting as well
(Setting>Privacy>Camera)
If there is any error message, please share a screenshot.
Thank you.
Does pressing F10 work?
Please kindly check the camera privacy setting as well
(Setting>Privacy>Camera)
If there is any error message, please share a screenshot.
Thank you.
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11-25-2020 12:22 AM
it worked!!! youpy!!
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11-25-2020 01:52 AM
Hello Arnaud,
May I know how did it work?
Thank you.
May I know how did it work?
Thank you.
