Zenbook 14 UX434FL Screenpad 2.0 not working after newest windows 11 beta

[Vamp]

System: i7+MX250+16G
Battery or AC: Both
Model: UX434FL
Frequency of occurrence: Always, Since last windows beta update
Reset OS: Yes
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The screenpad does not show anything (only grey or black screen) when turned on. Taking SS tells us that the screenpad is working but not displaying anything to us in extended and second screen mode. In duplicate mode, the ss shows the main screen.

From my side tried resetting the laptop without cleaning the storage. Also tried to update the graphic drivers and updated intel I2C driver. Screenpad Optimizer didn't helped either.

[Vamp]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/211159#Comment_211159

@Vamp

After testing by our tech team, we cannot reproduce the same phenomenon. We recommend that you can complete the following FAQ again.

https://www.asus.com/support/FAQ/1041344/

Please install Intel Graphic card driver 27.21.14.6259 or later, ScreenPad2 Optimizer must also be executed.

Sorry for any inconvenience it may be caused. 

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@Falcon_ASUS
Thanks for the reply. Can you confirm one thing which version of windows they were running. I started getting this error after moving on from 22000.x version of windows.
I'll try once again with the solution.

[Falcon_ASUS]

Vamp

https://zentalk.asus.com/en/discussion/comment/211458#Comment_211458

@Falcon_ASUS

Thanks for the reply. Can you confirm one thing which version of windows they were running. I started getting this error after moving on from 22000.x version of windows.

I'll try once again with the solution.

View post

@Vamp
Our tech team is tested with system version updated to 4/27.
Thank you.

[ASUS_Bot]

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