Wireless card interfering with my audio
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05-07-2020
09:09 AM
- last edited on
01-16-2024
01:16 AM
by
ZenBot
Battery or AC:
Model: ux390UA
Frequency of occurrence: All the time / network traffic
Reset OS: Win10
Screenshot or video:
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Detailed description:Wireless card interefers with Audio Jack output
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05-12-2020 09:16 AM
Headphones and external speakers were tested.
A usb wifi card was tested and onboard wireless was shut off and there was no noise.
For sound, pretty much static ... like radios would pick up before when you had your cell phone on lets say!

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05-13-2020 05:48 AM
mr_deanUse builtin windows audio troubleshooterAny network activity is heard only in audio jack.
Headphones and external speakers were tested.
A usb wifi card was tested and onboard wireless was shut off and there was no noise.
For sound, pretty much static ... like radios would pick up before when you had your cell phone on lets say!
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05-13-2020 06:27 PM
I have reported this issue.
Will keep you updated.
Thank you.

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