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ZenBot
Hi!
I am writing here as I have an issue with the screen of my ZenBook 14, bought in 2021. I have been noticing white dots appearing on the screen from literally no where for the last year. I always took good care of my computer, but the first dot I treated as some 'mechanical damage' even if it was almost not possible that I made this dot on the screen. I bought my Zenbook less than one year ago, and the first dot appeared around 1 month after buying it. After another month, another white dot appeared on the other side of the screen and it started annoying me, but I could not do anything about that as currently, I live abroad, so I could not go to the service in the country where I have bought the computer. However, I recently have noticed another dot appearing on my screen and I am 100% sure that it has nothing to do with mechanical damage, as I am extremely careful with this device. I have read on the internet that it might be an issue with the hardware of a computer - do you mind taking look at that? What should I do if I live currently in a different country (Finland) and this Zenbook was bought in Poland? Do you provide any international customer service? I am super annoyed with those dots so it would be amazing if you could help me with that. All the best.
I am writing here as I have an issue with the screen of my ZenBook 14, bought in 2021. I have been noticing white dots appearing on the screen from literally no where for the last year. I always took good care of my computer, but the first dot I treated as some 'mechanical damage' even if it was almost not possible that I made this dot on the screen. I bought my Zenbook less than one year ago, and the first dot appeared around 1 month after buying it. After another month, another white dot appeared on the other side of the screen and it started annoying me, but I could not do anything about that as currently, I live abroad, so I could not go to the service in the country where I have bought the computer. However, I recently have noticed another dot appearing on my screen and I am 100% sure that it has nothing to do with mechanical damage, as I am extremely careful with this device. I have read on the internet that it might be an issue with the hardware of a computer - do you mind taking look at that? What should I do if I live currently in a different country (Finland) and this Zenbook was bought in Poland? Do you provide any international customer service? I am super annoyed with those dots so it would be amazing if you could help me with that. All the best.
Alicja@AlicjaHi!
I am writing here as I have an issue with the screen of my ZenBook 14, bought in 2021. I have been noticing white dots appearing on the screen from literally no where for the last year. I always took good care of my computer, but the first dot I treated as some 'mechanical damage' even if it was almost not possible that I made this dot on the screen. I bought my Zenbook less than one year ago, and the first dot appeared around 1 month after buying it. After another month, another white dot appeared on the other side of the screen and it started annoying me, but I could not do anything about that as currently, I live abroad, so I could not go to the service in the country where I have bought the computer. However, I recently have noticed another dot appearing on my screen and I am 100% sure that it has nothing to do with mechanical damage, as I am extremely careful with this device. I have read on the internet that it might be an issue with the hardware of a computer - do you mind taking look at that? What should I do if I live currently in a different country (Finland) and this Zenbook was bought in Poland? Do you provide any international customer service? I am super annoyed with those dots so it would be amazing if you could help me with that. All the best.
White spots on the screen, appearing from nowhere, ZenBook 14
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused.
