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Zenbook Camera driver

kelvinJ
Star I

‎01-31-2022 09:47 AM - last edited on ‎01-16-2024 01:18 AM by Community Manager

System: Windows 11
Battery or AC: Yes both
Model: UX434FL
Frequency of occurrence: all the time
Reset OS: Yes
Screenshot or video: No
========================
Detailed description：The wrong camera driver has been downloaded and install from Microsoft. This happened when upgrading to windows 11 and will not install the latest driver from Asus or realtek. Thus, the camera is currently not working. As the Device Manager is showing a 2008 driver. It should be at least v10 version. I have tried all manor of ways to get the driver to install. But, no joy. I would appreciated any help
Please advise
Kelvin
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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

‎02-06-2022 08:19 PM

kelvinJ
  1. System: Windows 11
  2. Battery or AC: Yes both
  3. Model: UX434FL
  4. Frequency of occurrence: all the time
  5. Reset OS: Yes
  6. Screenshot or video: No

========================

Detailed description：The wrong camera driver has been downloaded and install from Microsoft. This happened when upgrading to windows 11 and will not install the latest driver from Asus or realtek. Thus, the camera is currently not working. As the Device Manager is showing a 2008 driver. It should be at least v10 version. I have tried all manor of ways to get the driver to install. But, no joy. I would appreciated any help

Please advise

Kelvin


Zenbook Camera driver
@kelvinJ
If you remove the driver from Windows update and install it with the driver from our download site, will the situation be resolved?
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