Where is the heat sensor on my Zenbook Pro UX501VW?
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07-08-2022 12:41 PM
System: Windows 10 home 64
Battery or AC: Both
Model: Zenbook Pro UX501NW
Frequency of occurrence: All the time
Reset OS: Yes
Screenshot or video:
========================
Detailed description:
Hi everyone, I will really appreciate some advice regarding my ZenBook pro UX501VW laptop. It seems that the laptop fans lost the ability to regulate their velocity. Every time I turn on the laptop, after a couple of minutes the fans start working at full speed and they don’t stop unless I close all applications and the screen turns off. The CPU and GPU at normal temperatures (Between 30c to 50c most of the time).. My suspicion is that this problem is because of a malfunctioning heat sensor that controls the fans. I thought of replacing the fans but before I do that, I wanted to ask if anyone can tell me if there is a heat sensor that controls the fans in the fans? Or is it in the motherboard and therefore replacing the fans wont help, unless I replace the motherboard. These are the things I tried so far to see if I could fix this issue: Physically cleaning the laptop fans and changing thermal paste. Updating and resetting BIOS, deleting partitions and performing a clean windows installation, updating windows, reinstalling drivers, virus/malware scans and the laptop is on a well ventilated station.
I would really appreciate any information on the topic.
Thank you
Battery or AC: Both
Model: Zenbook Pro UX501NW
Frequency of occurrence: All the time
Reset OS: Yes
Screenshot or video:
========================
Detailed description:
Hi everyone, I will really appreciate some advice regarding my ZenBook pro UX501VW laptop. It seems that the laptop fans lost the ability to regulate their velocity. Every time I turn on the laptop, after a couple of minutes the fans start working at full speed and they don’t stop unless I close all applications and the screen turns off. The CPU and GPU at normal temperatures (Between 30c to 50c most of the time).. My suspicion is that this problem is because of a malfunctioning heat sensor that controls the fans. I thought of replacing the fans but before I do that, I wanted to ask if anyone can tell me if there is a heat sensor that controls the fans in the fans? Or is it in the motherboard and therefore replacing the fans wont help, unless I replace the motherboard. These are the things I tried so far to see if I could fix this issue: Physically cleaning the laptop fans and changing thermal paste. Updating and resetting BIOS, deleting partitions and performing a clean windows installation, updating windows, reinstalling drivers, virus/malware scans and the laptop is on a well ventilated station.
I would really appreciate any information on the topic.
Thank you
9 REPLIES 9
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07-13-2022 08:41 PM
yamaisner@yamaisnerThank you @Falcon_ASUS , do you think that changing the fans might help?
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Replacing the fan should help. However, this laptop is an earlier model, and it may be difficult to find replacement parts. You may also need to consider the cost of replacement parts.
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07-13-2022 08:48 PM
Thank you @Falcon_ASUS , as you mentioned I couldn't find an original replacement fan for this model. I wonder if it's possible to adapt a generic fan or one from another model. If you think that might work I'll appreciate any suggestions. In any case i appreciate your help, thank you. (There is some kind of bug here and I can't erase this user mention, sorry i tried :@fabricioceschin)
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07-14-2022 06:50 PM
yamaisner@yamaisnerThank you @Falcon_ASUS , do you think that changing the fans might help?
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From my standpoint, I may not be able to give you advice on replacing other model's fan, because it has not been tested. Maybe you can try asking the service center if the repair center still has parts for the fan.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
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07-14-2022 07:20 PM
Thank you @Falcon_ASUS I already contacted them and they said that the fans for this model are no longer being produced.
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08-14-2022 03:18 AM
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

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