UX430U : USB3.1 Gen1 Type-C + Display problem
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12-28-2020 04:35 AM
UX430U according to specs and marking on the product is equipped with USB3.1 Gen1 Type-C port.
I connected different USB3.1 Type-C hubs and they didn't work.
The device driver shown in Windows is: [Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)] and I believe it should be [Intel(R) USB 3.1 eXtensible Host Controller – 1.10 (Microsoft)] but I cannot force this change.
What might be the problem?
I connected different USB3.1 Type-C hubs and they didn't work.
The device driver shown in Windows is: [Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft)] and I believe it should be [Intel(R) USB 3.1 eXtensible Host Controller – 1.10 (Microsoft)] but I cannot force this change.
What might be the problem?
5 REPLIES 5
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12-29-2020 06:06 PM
Hello przemek,
May you be specify your model? UX430UN? UX430UA? UX430UQ?
Thank you.
May you be specify your model? UX430UN? UX430UA? UX430UQ?
Thank you.
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12-29-2020 11:25 PM
Hi Blake,
Thank you for your reply.
It is UX430UQ.
Thank you for your reply.
It is UX430UQ.
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12-30-2020 12:00 AM
Hello przemek,
The type C should be supporting Display port signal.
May you double check if your the hub is supporting this signal?
Thank you.
The type C should be supporting Display port signal.
May you double check if your the hub is supporting this signal?
Thank you.
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12-30-2020 12:53 AM
yes, the hub as well as I checked different cables work fine with other computers. Is there any other way to check whether the port is OK?
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