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UX330UAR sleep

okna2003
Star III
System: Windows 11 21H2 22000.613
Battery or AC:
Model: UX330UAR
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:For more than a year now I can not solve the problem with the inoperability of the laptop after trying to go to sleep. The laptop turns off the screen, the power indicator remains on. You can turn on the laptop only after holding the power button for a long time. What was done: a complete (clean) reinstallation of the system, installing drivers from the Asus website. Reading the discussions posted here, I understand that the problem is common. The only solution that helps: never turn off the screen. Maybe there are other options? I contacted the service center: they believe that there are no hardware problems. Warranty has ended.
38 REPLIES 38

okna2003
Star III
RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/212146#Comment_212146

For screen resolution, an intel graphics card driver needs to be installed.

i upload to two batch files, download and execute with administrator rights,

before doing executing, create system restore point

https://drive.google.com/file/d/1YtZ2JWOljEXc5e6gNXyGhkC4d42Brxxi/view?usp=sharing

https://drive.google.com/file/d/1pkHeQs7LqCCEOJMkBI_RaNjSTgpRU-Fo/view?usp=sharing

one file, will delete most of the junk files residing in C:\ note only a few files could not be deleted

another file will delete most schedule tasks


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can't download file. No access
image.png

okna2003
Star III
Unable to download the file. No access

RAJU_MSC_MATHEM
Zen Master I

okna2003
Star III
Did not help. As soon as the laptop is idle, after a while, after the screen goes blank, the laptop freezes. No programs are running.

RAJU_MSC_MATHEM
Zen Master I
okna2003

Did not help. As soon as the laptop is idle, after a while, after the screen goes blank, the laptop freezes. No programs are running.


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Then technician should physically verify the windows installed. So take your laptop to nearest laptop or wait to get reply from moderator from asus