Touchpad Missing After Windows Update

[YakFace11]

Zenbook UX535L, Win 11 Pro - 22H2.

The recent Windows update around end of March has  made my touchpad non-functional.  Cannot call it up in the F6 keypad nor find it in Windows.  Uninstalled the I2C driver as recommended and rebooted without success.  Added newest Precision Touchpad driver and ScreenXpert driver without success.  Tried updating all related drivers without success.  Try reverting back to latest backup version but there was none.

This has happened before and I went back to previous backup version and uninstalled the I2C driver and that work but can no longer do this as there is no more previous backup as noted above.

Really need help getting my touchpad working again.  Any assistance?  Thanks.

[YakFace11]

Finally found a solution.  In the Device Manager > System Devices, uninstall Intel Serial IO GPIO Host Controller.  This was not in the FAQ that was available on the Asus page.  I would first try uninstalling all the IO I2C Host Controllers, and then any and all Host Controllers.  Reboot every time and test to see if the Touchpad comes back.

Once it does, then I would install the newest Precision Touchpad Driver, V16.  And also the Screen Xpert Driver, V3.  I would check to see what is the newest driver is and use that.

Hope this helps someone.

[Falcon_ASUS]

@YakFace11
Thanks for your update.

[camilasaunder89]

@YakFace11

Thanks for the update!

[jrsl]

same issue here... get you s)(= together asus

[ZenBot]

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