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ScreenPlus Application Center cannot open MS Outlook

luthew
Star I
System: Windows 10 | Firmware Version: UX481FL.308
Battery or AC: both on battery and on AC
Model: Zenbook Duo UX481FL
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
========================
Detailed description:
After updating with the following:
2021-02 Cumulative Update Preview for Windows 10 Version 20H2 for x64-based Systems (KB4601382)
2021-02 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 10, version 20H2 for x64 (KB4601554).
I've cannot launch MS Outlook via ScreenPlus Application Center or even from the Task Group that has MS Outlook. Please see error message below.
app-center-01.jpg

app-center-02.jpg
This still occurs even after allowing full control for all user
All Application Packages
All Restricted Application Packages
Creator Owners
System
Administrators
Users
TrustedInstaller
image.png
I'm on the the following ASUS ScreenPad Plus Control Panel application and drivers:
ScreenXpert application: version 2.1.10.0
ScreenXpert driver: v1.2.2.0
ASUS system control interface V2.2.37.0
ASUS ScreenXpert Interface V2.0.8.0
ScreenPad Plus Optimizerr V1.0.0.6

Is there a fix? or should I wait for ASUS updates?
6 REPLIES 6

luthew
Star I
Blake_ASUS

Hello luthew,

After confirming internally and externally, this is a issue by Office APP.

We are working on and waiting for the solution.

Will keep you updated.

Thank you.


View post
Hi,
Issue got resolved after the ScreeXpert App was updated to 2.1.12.0 just yesterday, Mar 15, 2021. The update came via Microsoft Store.
All is good now.
Thanks

luthew
Star I
luthew

https://zentalk.asus.com/en/discussion/comment/157143#Comment_157143

Hi,

Issue got resolved after the ScreeXpert App was updated to 2.1.12.0 just yesterday, Mar 15, 2021.

All is good now.

Thanks


View post
Update came via Microsoft Store...