This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Product Registration Not Working

Kelpster
Star I

Hi! I just got my first ever Asus item, an Asus Zenbook Pro Duo. I received a warranty pamphlet in the box, and I am currently trying to sign up for it. I logged into my Asus account and clicked Add Product. I input my serial number and date purchased. At the bottom, there is a blue button that says "Register your product". It is faded and will not allow me to click it. May I please have some help? I don't want to start using my laptop until the warranty is guaranteed.

#zenbook

7 REPLIES 7

Hi, according to your question,

Please check the link below to confirm whether you've follow the register steps correct.

https://www.asus.com/support/FAQ/1003379/

Also, I have PM you to confirm the issue.

Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you.

Jippie812001
Star I

I did all the steps correctly .  but the register button keeps grayed out. will send a PM indicating my serial number 

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.