01-25-2023 06:02 PM
Hi! I just got my first ever Asus item, an Asus Zenbook Pro Duo. I received a warranty pamphlet in the box, and I am currently trying to sign up for it. I logged into my Asus account and clicked Add Product. I input my serial number and date purchased. At the bottom, there is a blue button that says "Register your product". It is faded and will not allow me to click it. May I please have some help? I don't want to start using my laptop until the warranty is guaranteed.
#zenbook
03-20-2023 08:39 PM
Hi, according to your question,
Please check the link below to confirm whether you've follow the register steps correct.
https://www.asus.com/support/FAQ/1003379/
Also, I have PM you to confirm the issue.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
03-20-2023 08:43 PM
I did all the steps correctly . but the register button keeps grayed out. will send a PM indicating my serial number
08-21-2023 06:45 AM