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Overheating

arandres177
Star I
System: zenbook 14 flip oled
Battery or AC:
Model:
Frequency of occurrence: every charge
Reset OS:
Screenshot or video:
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Detailed description:My zenbook 14 flip oled has been overheating when charging and in use it reaches up to 92 celsius i have to stop using it to charge whats the problem do i need a replacement ?
6 REPLIES 6

Falcon_ASUS
Moderator
Moderator
arandres177

My laptop has 2 fans and it's brand new ! When in use bot not charging is fine like 45 degrees celsius but as soon as I plug in while it's powered on it jumps to 90s in seconds


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@arandres177
Could you let me know where you got the temperature from? (Please provide screenshots)
Are your BIOS and system updated to the latest?
[Notebook] How to update BIOS in Windows | Official Support | ASUS Global[Windows 11/10] Windows Update | Official Support | ASUS GlobalThank you.

ASUS_Bot
Rising Star II
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