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missing thunderbolt controller on ux490

byKim
Star I

UX490UAR

i7-8550U / 16GB

UX490 has two TB ports.

Anyway, Missng the Thunderbolt Controller on Device Manager.

There is nothing in  Attached Thunderbolt Devices.

the Controller Driver version is N/A.

 

How can i recover this?

4 REPLIES 4

byKim
Star I

Thunderbolt drivers have an official driver installed.

@byKim
I have sent you a message. Please provide your laptop serial number through the message so that I can confirm its specifications.
Sorry for any inconvenience it may be caused. 

FongPoui
Rising Star II

For my zenbook duo pro with 2 ts ports, the driver name shown in the device manager is USB4 (TM) Host router. 

 

thanks for reply 🙂

UX490 has the TB3, controller name is Thunderbolt(TM) Controller.