12-08-201909:47 PM - last edited on 01-16-202401:59 AM by ZenBot
Battery or AC: AC System: Windows 10 Reset OS: No Frequency of Occurrence: Always Model: Q406D Description: New laptop- cant turn webcam on
Camera light on but screen shows black. Camera app crashes when photo button is pressed and records black when recording video. Skype shows camera name but also doesnt work
USB2.0 HD IR UVC Webcam
Driver shows this error: Device USB\VID_13D3&PID_56CB&MI_02\7&c7efbb4&0&0002 requires further installation.
That means , camera device has corrupted driver or missing driver files.
brefore using camera, disable antivirus and allow firewall. disable webcam prevention