Grey lines and green flicker on webcam when using AC power

[Quarter]

System: Windows 10
Battery or AC: AC
Description: Grey lines and green flicker on webcam when using AC power
Model: UX533FD
Frequency of Occurrence: Always
Reset OS: No

Last edited by Quarter on 2019/12/9 09:37 As described above, the webcam image has grey lines and occasional green flickers. This only occurs when AC power is plugged in, everything works perfectly when using battery. I have removed and re-installed drivers with no success. This is a brand new laptop that I removed from the box yesterday. I see that there are two other questions with the same issue, but no answer has been provided. Is this a hardware issue and do I need to return my laptop or is there a software fix?

[Blake_ASUS]

Michael_626

Hi @Blake_ASUS

I am having the same camera flickering issue with my Vivobook. How can I get the updated BIOS to fix it?

View post

Hi,
Please specify your model.
Thank you.

[Blake_ASUS]

gtr525

Hey @Blake_ASUS i also have the same problem using a Q536FH and I have BIOS 306 and updated all the drivers. I use an external HP webcam and flickers when on AC only. I tried changing all those power settings. Any ideas?

View post

Hi,
do you mean Q536FD?
Thank you.

[samuelcheongqp]

Hey @Blake_ASUS i also have a similar problem with ASUS Vivobook S14 x430FN with BIOS 308. Any advice?

[Isabell]

Hi there,
Also experiencing the same issue with the grey and green flicker while using webcam. Any advice?

[Blake_ASUS]

Isabell

Hi there,

Also experiencing the same issue with the grey and green flicker while using webcam. Any advice?

View post

Hi,
Please specify your model.
Thank you.