Different Laptop specifications

[mickamal]

System: Win 10
Battery or AC: 180W
Model: UX582HS-XH99T
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Detailed description：
I bought a laptop from USA and i'm here now in Egypt ... Model: UX582HS-XH99T , on the box and on the unit it have UX582HS-XH99T serial number - but inside it have UX582LR-H2014R Serial Number, and have 180W power adaptor ! not 240W!

anyone have the same problem? and how can i fix this with warranty and i'm here in Egypt can't travel right now

Regards,
Michael

[FongPoui]

@mickamal
I had a problem like yours when I bought an electric device from Honolulu.
If your model is for only for 180w, you will need a STEP DOWN TRANSFORMER.

[Falcon_ASUS]

mickamal

1. System: Win 10
2. Battery or AC: 180W
3. Model: UX582HS-XH99T

========================

Detailed description：

I bought a laptop from USA and i'm here now in Egypt ... Model: UX582HS-XH99T , on the box and on the unit it have UX582HS-XH99T serial number - but inside it have UX582LR-H2014R Serial Number, and have 180W power adaptor ! not 240W!

anyone have the same problem? and how can i fix this with warranty and i'm here in Egypt can't travel right now

Regards,

Michael

Different Laptop specifications

@mickamal
I have sent you a message, please provide your laptop serial number through the message for me to confirm.
Sorry for any inconvenience it may be caused. 

[FongPoui]

It would be a great appreciation if Asus Egypt could make that arrangement!!!

[mickamal]

FongPoui

It would be a great appreciation if Asus Egypt could make that arrangement!!!

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Asus Egypt tell me on the chat support They maybe repair the laptop without warranty!!