04-27-2022 11:27 AM
04-27-2022 07:16 PM
- System: Windows 11 Pro
- Battery or AC: Both, but worse on AC
- Model: ZenBook Pro 15 UX550GE
- Frequency of occurrence: Continuous
- Reset OS: Not sure
- Screenshot or video:
Detailed description: For a few months cursor randomly goes to upper corners of screen. I have taken it to 2 computer repair shops. It works for a few days, then gets weird again. I disabled the touchpad and got a wireless mouse and it's still the same. Downloaded Windows 11 Pro, but I can't remember if that's when the problems started. On battery works OK except goes to corner every few minutes. Thanks for your help.
Cursor out of control
05-03-2022 06:08 PM
05-03-2022 07:03 PM
Thanks. I just reset the system. Everything is the same. I have used a wireless mouse, but the cursor goes to the top right area of the screen and looks a little blinking star that randomly minimizes windows or closes them. Sometimes, like now on battery power, the touchpad and wireless mouse works and everything seems fine. Once on AC again it returns to random movement. I need to know if a specific part can be replaced or is the whole thing junk? Thanks for your help.
05-04-2022 04:28 AM