ASUS - ZenTalk

oldharbordave · 05-07-2022

System: Windows Pro 11Battery or AC: Model: Zenbook Pro 15 UX550GEFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description：I have been unable to speak to anyone without my serial number, which I can't find....

oldharbordave · 04-27-2022

System: Windows 11 ProBattery or AC: Both, but worse on ACModel: ZenBook Pro 15 UX550GEFrequency of occurrence: ContinuousReset OS: Not sureScreenshot or video: ========================Detailed description: For a few months cursor randomly goes to up...

oldharbordave · 05-08-2022

I finally found the serial number. While filling out the form to maybe talk to a human, it keeps saying the phone number is in the wrong format. I know how to write phone numbers and I checked online to be sure. These people are impossible to contact...

oldharbordave · 05-04-2022

A little more weirdness. On battery, I watched a youtube video without problems. After plugging in to charge battery, the video name at top and time line at bottom flicker constantly. I guess what I need to know is, do I keep trying to fix it or put ...

oldharbordave · 05-04-2022

Yesterday it was going to upper right corner, today upper left. It is a blinking white spot about the size of *. I have 2 or 3 windows open and it will randomly return to the window in the upper left corner. It would be hard to do a screenshot or vid...

oldharbordave · 05-03-2022

Thanks. I just reset the system. Everything is the same. I have used a wireless mouse, but the cursor goes to the top right area of the screen and looks a little blinking star that randomly minimizes windows or closes them. Sometimes, like now on bat...

ASUS - ZenTalk

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How do you get to speak to ASUS repair?

Cursor out of control

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