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Cannot install MyAsus on Windows 11

ljf
Star I

‎04-03-2023 02:51 AM - edited ‎04-03-2023 03:57 AM

Cannot install MyAsus on W 11 (Windows Store msg: Problem on our side. Please retry later). Since about 6 months. Followed Asus install procedure. Drivers ok. W 11 up to date.

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8 REPLIES 8

Falcon_ASUS
Moderator
Moderator
In response to ljf

‎04-10-2023 10:50 PM

@ljf 
If you change the connection to another network environment, will the problem be improved? 

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ljf
Star I
In response to Falcon_ASUS

‎04-18-2023 02:20 AM

Tested WiFi connection with my 5G phone (hotspot): same message when I try to install myAsus.

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Falcon_ASUS
Moderator
Moderator
In response to ljf

‎04-20-2023 07:16 PM

@ljf 
Since we tested that MyASUS can be installed normally, if the situation still cannot be ruled out, it is recommended that you back up your data and recovery the system. Sorry for any inconvenience it may be caused. 

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ZenBot
Community Manager
Community Manager

‎08-21-2023 02:52 AM

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.
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