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Product Registration Not Working

Hi! I just got my first ever Asus item, an Asus Zenbook Pro Duo. I received a warranty pamphlet in the box, and I am currently trying to sign up for it. I logged into my Asus account and clicked Add Product. I input my serial number and date purchase...

Do I need to download everything showing in MyAsus>LiveUpdate?

Hello, I'm using Zenbook UM5401QA, I have checked on the MyAsus>Customer Support>Live Update>Latest> tab with the "show the latest updates available" checkbox unchecked.It's listing many different BIOS updates, graphics updates and other things needi...

Product Registration Failed: Product is already registered

I just got a new zenbook via amazon. Tried to register it but keep being told "Product Registration Failed: Product is already registered". What should I do? I believe warrancy is tied to registration, no?I am also supposed to have free registration ...

lucas1 by Star I
  • 387 Views
  • 2 replies
  • 0 kudos

Zenbook Pro 16X OLED (UX7602Z) touchpad acting crazy

I am facing strange issue with touchpad on windows 11 , while moving mouse its keep clicking,selecting ,closing and opening files.I tried the folowin but noting helped :1- update windows2- format and reinstall windows3-reset touchpad from windows - s...

aladeen by Star I
  • 661 Views
  • 6 replies
  • 0 kudos

Help. ASUS ZenBook Pro 17 Win 10 Speakers not working correctly

Recently installed Windows 10 on my brand new ZenBook Pro 17 (not a fan of Win 11), all drivers seem to work ok except for Realtek and Dolby  - the sound is only coming out the top speaker (near the hinge) while the rest of the fancy Harman Kardon se...

Dual screen

Can someone tell me how to turn on the dual screen on the Zenbook UX482 E

Roo1 by Star I
  • 301 Views
  • 2 replies
  • 0 kudos

Implementing Dynamic Refresh Rate on OLED displays via software?

I love both displays on my Pro Duo 14 (UX8402) but I believe that they drain the battery way too fast.Ideally Asus should work on a software that allow the OLED screen to adjust the refresh rate to 0 when is not needed and adapt it accordingly as in ...

liOS by Star III
  • 1254 Views
  • 7 replies
  • 2 kudos

UX480FD and SSD NVME

Hello... I am trying to instal Win 10 on my new Samsung 970 evo NVME m.2. *But my notebook doesnt boot win from this ssd. BUT when I am installing win from usb everything seem that will be ok because installator can recognise my ssd until first resta...

Roman11 by Star I
  • 437 Views
  • 3 replies
  • 0 kudos

Stylus

Besides using the stylus to write or draw does it have any other functions? What do the buttons on the stylus do? For instance, could it send a signal to the lap top and move onto the next slide in a presentation?

I thought Asus was good

So, right now Im using this Asus Zenbook Duo UX482 or whatever, and after 3 months of use it just suddenly stopped working. I plugged the charger and started using it alongside my Desktop for working and after a few minutes the screen simply turned o...

aandrac by Star I
  • 431 Views
  • 2 replies
  • 1 kudos