02-06-2023 11:23 AM - edited 02-06-2023 11:27 AM
Touchpad can't be turned on or off, until I download a missing "touchpad toggle feature," according to the Microsoft chat agent who was available to help me. I have an ASUS ZenBook Flip 15 that is still under warranty. The driver is also missing. This happened because they still need to be downloaded when I switched from Windows 10 to Windows 11.
"The HID component is a driver needed from ASUS, because these are manufacturer drivers, such as Asus camera driver, Asus Audio realtek driver, and Asus WLAN chip driver"
02-09-2023 04:03 AM
Hello, @nelsonjonkane6 and thank you for reaching out.
Could you please provide the full model name of your laptop? for example, UX3402ZA.
It is recommended that you refer to [Notebook] Troubleshooting - How to fix the Touchpad abnormal problems, go through the troubleshooting steps, and check if you have any missing drivers.
Thank you.
08-21-2023 05:47 AM