Battery problem

[Sirbangs1209]

System: ux325e
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：so my battery is not charging I plug it in and it turns on then says battery is low and dies. Wondering what steps I should take 1st can not get to windows before it dies thanks

[Falcon_ASUS]

Sirbangs1209

1. System: ux325e
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：so my battery is not charging I plug it in and it turns on then says battery is low and dies. Wondering what steps I should take 1st can not get to windows before it dies thanks

Battery problem

@Sirbangs1209
Please refer to the following FAQ for troubleshooting.
[Notebook] Troubleshooting - How to fix the battery cannot provide power/be charged, or be fully cha...If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/.
Sorry for any inconvenience it may be caused. 

[ASUS_Bot]

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