ASUS - ZenTalk

Sirbangs1209 · ‎05-25-2022

System: ux325e
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：so my battery is not charging I plug it in and it turns on then says battery is low and dies. Wondering what steps I should take 1st can not get to windows before it dies thanks

Falcon_ASUS · ‎05-25-2022

Sirbangs1209
System: ux325e
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description：so my battery is not charging I plug it in and it turns on then says battery is low and dies. Wondering what steps I should take 1st can not get to windows before it dies thanks

Battery problem

@Sirbangs1209
Please refer to the following FAQ for troubleshooting.
[Notebook] Troubleshooting - How to fix the battery cannot provide power/be charged, or be fully cha...If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/.
Sorry for any inconvenience it may be caused.

ASUS_Bot · ‎06-25-2022

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