Asus Zenbook Windows10's Battery Report Cycle count not changing (on any type of charge)

[gabrio81]

hi
Asus Zenbook UX325 11th Gen Core i7 - original Asus battery, approx 11 months.
So i am normally doing partial discharges to keep the battery last longer, usually 60% or 80% and sometimes to 100% - battery is healthy, however i noticed that the cycles count is stuck on win10's battery report, basically it doesn't count these partial charges as far as i can tell?
Why does that happen? 3rd party software batterycare correctly counts cycles or partial cycles, etc


thanks

[gabrio81]

hi there,
any news @Falcon_ASUS ?

[Falcon_ASUS]

gabrio81

hi there,

any news @Falcon_ASUS ?

View post

@gabrio81
I have asked the technical department again. If there is any update, I will reply to you immediately. Sorry for any inconvenience it may be caused. 

[gabrio81]

hi Blake, been a while.. .did you have any updates? any new BIOS in the works? cheers

[Falcon_ASUS]

gabrio81

hi Blake, been a while.. .did you have any updates? any new BIOS in the works? cheers

View post

@gabrio81
This situation will be resolved by BIOS update in the future.
If there is any update, I will reply to you immediately.
Thank you.

[ASUS_Bot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.