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ASUS ZENBOOK Flip 15 UX564 not turning on

maxelen6
Visitor

yesterday

My ASUS ZENBOOK Flip 15 UX564 or q528eh is not turning on, I think this happened after some upgrades on the nvidia graphics card. It’s been two weeks since this and I’ve tried a lot of things. A couple of days ago it suddenly turned on but when I restarted it , it didn’t turn on again. Don’t know what to do, the official Asus support place in my country is terrible and I panick at the thought of taking it there. Anyone else with this issue that can lend me a hand? Thank you

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Falcon_ASUS
Moderator
Moderator

yesterday

@maxelen6 
It is recommended that you refer to the following FAQ for troubleshooting.
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen)
If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

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