1001 error on new laptop

[richardhernaman]

System: Windows 11
Battery or AC:
Model: UX534FAC
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
========================
Detailed description：Laptop bought in December 2021 -- Specification said it comes with ScreenXpert (ScreenPad 2.0)
Getting the 1001 error saying my laptop is not compatable.

Help!

[Falcon_ASUS]

richardhernaman

1. System: Windows 11
2. Battery or AC:
3. Model: UX534FAC
4. Frequency of occurrence: Always
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：Laptop bought in December 2021 -- Specification said it comes with ScreenXpert (ScreenPad 2.0)

Getting the 1001 error saying my laptop is not compatable.

Help!

1001 error on new laptop

@richardhernaman
Please try the following FAQ for troubleshooting.
[Notebook] Troubleshooting - How to fix the ScreenPad 2.0 problems when it is not working properly o...Sorry for any inconvenience it may be caused.

[Willjoe]

The Event ID 1001 error is usually caused by hardware failure, application errors, malware, and Blue Screen of Death errors. Some of the most common root causes for these problems include high CPU and RAM usage, overheating issues, app compatibility issues, or running resource-demanding programs on low-end devices.

Regards,

Will