Yellow screen vivobook s14 OLED 2022

[kma]

Hi all,
I purchased a new laptop yesterday s14 OLED i512th gen. The screen seems to have an yellow tint. The entire display is showing an yellow colour instead of white.
I tried all options but in vain. Splendid seems to be the culprit here.
When i boot in bios the colours are fine fyi.

Can anyone out here help pls?

[Falcon_ASUS]

kma

https://zentalk.asus.com/en/discussion/comment/229769#Comment_229769

@Falcon_ASUS Thanks for the revert.

Following are the details that you asked.

Display Drivers version - 31.0.101.3413

My Asus Version - 3.1.7.0

View post

@kma
Sorry for misunderstanding. I think I need your help to take a picture with your phone of the yellow screen or other abnormal color condition described for me to confirm. 

[kma]

3dmikee

https://zentalk.asus.com/en/discussion/comment/230011#Comment_230011

It shows up right there

View post

Asus laptop pic above



Dell laptop pic above.


You can see the difference between the two. The Dell screen is pure white and the Asus is yellowish.

[Falcon_ASUS]

kma

https://zentalk.asus.com/en/discussion/comment/230013#Comment_230013

Asus laptop pic above

Dell laptop pic above.

You can see the difference between the two. The Dell screen is pure white and the Asus is yellowish.

View post

@kma
According to your previous description, I think Splendid is wrong and the screen is yellowish. But if you are using different laptops for comparison, the screens (vender) used by different laptop manufacturers may be different. I would suggest that you can refer to the following FAQ to adjust the color.
[Notebook] Splendid-Four kinds of modes | Official Support | ASUS GlobalIf you can't accept the color of the screen itself, I may suggest that you report to the dealer to confirm whether it can be returned or exchanged. Sorry for any inconvenience it may be caused. 

[kma]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/230189#Comment_230189

@kma

According to your previous description, I think Splendid is wrong and the screen is yellowish. But if you are using different laptops for comparison, the screens (vender) used by different laptop manufacturers may be different. I would suggest that you can refer to the following FAQ to adjust the color.

https://www.asus.com/support/FAQ/1009986/

If you can't accept the color of the screen itself, I may suggest that you report to the dealer to confirm whether it can be returned or exchanged. Sorry for any inconvenience it may be caused. 

View post

Yes @Falcon_ASUS I already tried these settings.
Even in manual mode the screen is yellowish.
I did check with the dealer he is ready with the refund but not replacement.
I showed it in the service centre too. They say the screen is totally fine. That's how the display is.

The dealer is only ready to give a refund but not replacement.
I tried all the options already available with the splendid menu. But it didn't help.
I also checked the machine with a service centre. They say the display is perfectly fine and that's how it is. We can't help it. All the OLED displays are like this only was his comment.

[ASUS_Bot]

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