webcam is not working - I have only had laptop a few weeks

[wendyhardge]

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：

[Falcon_ASUS]

wendyhardge

1. System:
2. Battery or AC:
3. Model:
4. Frequency of occurrence:
5. Reset OS:
6. Screenshot or video:

========================

Detailed description：

webcam is not working - I have only had laptop a few weeks

@wendyhardge
Could you please tell me what is your laptop model?
Have you tried to reinstall the webcam driver?
Thank you.

** Refer to the link below to check the model name by model no. in the link
[Notebook] How to check the model name and BIOS version of the ASUS Notebook? | Official Support | A...