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webcam is not working - I have only had laptop a few weeks

wendyhardge
Star I
System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
wendyhardge
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:


webcam is not working - I have only had laptop a few weeks
@wendyhardge
Could you please tell me what is your laptop model?
Have you tried to reinstall the webcam driver?
Thank you.

** Refer to the link below to check the model name by model no. in the link
[Notebook] How to check the model name and BIOS version of the ASUS Notebook? | Official Support | A...