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Vivobook X1404VA - EB392 - Driver problems

Faulton
Visitor

yesterday

Hello. I'm having a major problem installing drivers on Win 11 Pro. I can't install the WLAN card driver
Apparently I have an Intel card installed. I have tried installing ALL the drivers on your site for Intel WLAN Driver, however, none of the drivers fit
What should I do?

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2 REPLIES 2

Faulton
Visitor

yesterday

I can't even install the touchpad driver! I download all drivers here: https://www.asus.com/bt/laptops/for-home/vivobook/asus-vivobook-14-x1404/helpdesk_download?model2Nam...

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Falcon_ASUS
Moderator
Moderator
In response to Faulton

yesterday

@Faulton 
Is your laptop newly purchased? If your laptop's wireless network card is Intel, you can try installing the INTEL/9462.NGWG.NV 958856 JFP1 driver. If the issue persists, we recommend taking your laptop to a service center for further diagnosis.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.

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