01-26-2024 05:30 AM
Hello, I would like some help and wonder if anyone has or had the same problem. I have purchased a Asus Vivobook Pro N752VX laptop and love it. My only problem was that the original battery needed to be replaced. As I could not get an original battery I had to purchase an after market ( non- original ) battery and ever since when the laptop is not used for maybe 3 to 4 weeks the battery goes flat. I have had the laptop checked out and everything is fine. Has any one else had the same problem with battery going flat when it is not used., or is the problem I am faced with when having to use a non-original battery?
Any help/reply would be greatly appreciated.
thanks in advance
01-28-2024 05:08 PM
@Aries25au
Unfortunately, from our standpoint, we cannot assess the condition of non-original parts. We apologize for any inconvenience this may cause and appreciate your understanding.
02-11-2024 10:04 PM
Thanks for the reply. however my question was not answered. I asked if anyone has had the same issue as myself when using a non original battery, as I cannot get hold of an original battery for my laptop.
The question at hand is has anyone experienced the same problems as myself?