VIVOBOOK E200HA / Windows 11 / No Audio Device is Installed

[zWARWICK72]

System: Windows 11 x64
Battery or AC: AC
Model: E200HA
Frequency of occurrence: Constant
Reset OS: N/A
Screenshot or video:
========================
Detailed description：No Audio Device installed shown in System Tray,though Device Manager displays Conexant I2S Audio Codec installed .
"Unknown device" with hardware id ACPI\VEN_8086&DEV_22A8&SUBSYS_104310B0 = Intel SST Audio Device .
How to solve this ?

[Falcon_ASUS]

zWARWICK72

1. System: Windows 11 x64
2. Battery or AC: AC
3. Model: E200HA
4. Frequency of occurrence: Constant
5. Reset OS: N/A
6. Screenshot or video:

========================

Detailed description：No Audio Device installed shown in System Tray,though Device Manager displays Conexant I2S Audio Codec installed .

"Unknown device" with hardware id ACPI\VEN_8086&DEV_22A8&SUBSYS_104310B0 = Intel SST Audio Device .

How to solve this ?

VIVOBOOK E200HA / Windows 11 / No Audio Device is Installed

@zWARWICK72
You should have encountered the following situation.
Installing Windows 11 on devices that don't meet minimum system requirementsI would recommend you to check whether the laptop is compatible with Windows 11 installation through the PC Health Check app.
Upgrade to the New Windows 11 OS | MicrosoftThank you.

[zWARWICK72]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/62553/vivobook-e200ha-windows-11-no-audio-device-is-installed

@zWARWICK72

You should have encountered the following situation.

https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum...

I would recommend you to check whether the laptop is compatible with Windows 11 installation through the PC Health Check app.

https://www.microsoft.com/en-us/windows/windows-11#pchealthcheck

Thank you.

View post

Windows 10 x64 installed now on a wiped hdd . Still "No Audio Device Installed" in system tray and no sound devices in Device Manager, though I have installed the audio drivers, that I downloaded from the E200HA - Drivers page . Conexant Audio .

[Falcon_ASUS]

zWARWICK72

https://zentalk.asus.com/en/discussion/comment/221497#Comment_221497

Windows 10 x64 installed now on a wiped hdd . Still "No Audio Device Installed" in system tray and no sound devices in Device Manager, though I have installed the audio drivers, that I downloaded from the E200HA - Drivers page . Conexant Audio .

View post

@zWARWICK72
If so, your laptop's audio chip may be malfunctioning.  I would suggest you bring back your laptop to our service center.
The following is the contact information: 
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information: 
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused. 

[Rachelgomez123]

Here are some things you can try to fix upgrade and installation errors: 

Remove external hardware
Update Windows
Uninstall non-Microsoft antivirus software
Uninstall nonessential software
Free up disk space

Greeting,
Rachel Gomez