Vivobook 15(X515) is unstable while connecting to 5GHZ (mobile hotspot)

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02-07-2023 07:21 AM
Sometimes it doesn't search my phone's 5GHZ network and sometimes it connects and disconnects after 10 to 15secs.
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02-07-2023 04:54 PM
@sidarya31
Is it the same situation if it is connected to other 5Ghz network/router?
If the problem persists, please refer to the following FAQ for troubleshooting.
[Notebook/Desktop/AIO] Troubleshooting - Wireless Network Problems
Sorry for any inconvenience it may be caused.

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02-08-2023 06:20 AM
yes, it is same with WIFI router too, but less frequent than mobile hotspot. Please do something its very annoying to face such issues.
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02-08-2023 04:57 PM
@sidarya31
If you connect to other networks and have the same situation, it may be a problem with the network card driver or hardware.
Please try the following FAQ for troubleshooting.
[Notebook/Desktop/AIO] Troubleshooting - Wireless Network Problems
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
Sorry for any inconvenience it may be caused.

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02-08-2023 06:19 AM - edited 02-08-2023 06:22 AM
It always shows 'Connecting' but couldn't be able to connect to mobile hotspot (5GHZ), i own Asus ZenFone 5Z.
