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Forum Posts

Computer Won’t Boot, Gets Stuck in BIOS loop

System: Windows 11Battery or AC: Model: S533FAFrequency of occurrence: Every time the computer is turned on Reset OS: Screenshot or video: ========================Detailed description:Every time I turn my computer on, I’m met with the Aptos Setup Uti...

0x80070002 install error

hi,I am trying to upgrade to the latest Windows 11 insider build but have the 0x80070002 error. Can't update to the latest build. I have a Vivobook laptop. Uninstalled the Asus hotkey app but no fix. Uninstalled MyAsus and deleted + rexycled the Asus...

Problem connecting to 5GHz band on router

System: Windows 11 Home 21H it says up to date)Battery or AC: BothModel: VivoBook OLED X1503ZA-L1197WFrequency of occurrence: AlwaysReset OS: No (just bought laptop today, windows preinstalled)Screenshot or video: It says "Unable to connect to this n...

Vivobook Flip 14 TP412 stuck in tablet mode - keyboard locked

System: System: Vivobook TP412FAOS: Win10, 22H2Model: Frequency of occurrence: Reset OS: Screenshot or video: Detailed description:hi,i have an asus 2 in 1 which can flip and use like a "tablet" . From 2020 until now, all was fine. I was happy with i...

Vivobook 15 - upgrade to 32GB RAM and a 2TB NVME

System: Battery or AC: Model: Asus Vivobook 15 K513EA-L12248TFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description:Greetings,I want to purchase Asus Vivobook 15 K513EA-L12248TIt comes with 16GB of RAM an...

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SSD upgarde doubts

I have ASUS Vivo Book 15 M509DA-EJ741T(M509D) which has Ryzen 3 3250U processor with 4GB of RAM. Now I have some issues in HDD because of bad sectors and I have a doubt in regarding to upgradation of SSD. Shall I replace my inbuilt Corrupted HDD with...

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SSD upgrade doubts

System: ASUS Vivobook 15 Ryzen 3 3200UBattery or AC: +19V = 2.37A, 45WModel: M509DFrequency of occurrence: Reset OS: Screenshot or video: ========================Detailed description: As you can see in the above picture the inbuilt HDD of my laptop h...

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No audio device in Win 11 Device Manager

System: Win 11 22H2Battery or AC: SameSameModel: Vivobook Ryzen 5 15 OLED - X513UAFrequency of occurrence: AlwaysReset OS: Tried thatScreenshot or video: ========================Detailed description:New laptop. Worked at first. Then I updated the BIO...

Serial number incorrect - can't register!

System: Windows 11 Home, 22H2Model: S15 K3502Z========================Hi, I bought the above model on Friday and I'm trying to register the product to my account. However, everything I try just says that the serial number is not recognised or invalid...

Product Registration Failed: Product is already registered

System: ASUS laptopBattery or AC: BOTHModel: TUF Fx504Frequency of occurrence: Product Registration Failed: Product is already registeredReset OS: WINDOWS 11Screenshot or video: ========================Detailed description:I recently bought an unseal...

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