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touchpad problem

System: windows 10
Battery or AC:
Model: vivobook 16 k513ep
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:i bought this pc 1 week ago.
it seems that the lower part of touchpad is less sensitive than the upper part.
while using the lower part,the pointer moves a bit late after i start moving my finger.
but while using the upper part,the pointer moves exactly with my fingers move?
what is the problem of the lower part of the touchpad?

6 REPLIES 6

Falcon_ASUS
Moderator
Moderator
mamunmahmud756

https://zentalk.asus.com/en/discussion/comment/199903#Comment_199903

It's up to date i checked.


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@mamunmahmud756
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

Arjit
Star III
Have you found any solution?