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Music stop playing after a period of inactivity

sambastrakan
Star I
System: Windows 11
Battery or AC: Both
Model: K3500PH Oled
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
Hi
I use an internet radio app for years which runs in background. With my new Vivobook, it stops playing sound after some time of inactivity so it seems to be a question of power saving / stand-by.
But I'm in AC mode and I set the power saving to never shut down (only screen). I also set in the advanced option to avoid power saving on PCI.
When it stop playing my vivobook is still accessible by network so it's not in stand-by.
Any clue ?
Thanks in advance
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
sambastrakan
  1. System: Windows 11
  2. Battery or AC: Both
  3. Model: K3500PH Oled
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:

Hi

I use an internet radio app for years which runs in background. With my new Vivobook, it stops playing sound after some time of inactivity so it seems to be a question of power saving / stand-by.

But I'm in AC mode and I set the power saving to never shut down (only screen). I also set in the advanced option to avoid power saving on PCI.

When it stop playing my vivobook is still accessible by network so it's not in stand-by.

Any clue ?

Thanks in advance


Music stop playing after a period of inactivity
@sambastrakan
Thank you for your asking.
Please kindly provide the information below so that we can better assist you.
The current system version number and BIOS version
The program and version for playing music
Pictures of power setting
Thank you.

sambastrakan
Star I
Actually, there was a setting in this program to continue to play when lock screen is on...
Sorry for that, my bad!