Screenpad 2 problems

[andrea_vignoli9]

System: Windows 10 home Italian
Battery or AC:
Model: Vivobook s532fl
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：Hi @Blake_ASUS, I have read the discussion about Screenpad 2's problem.
I have a Vivobook S532 FL notebook. I reinstalled the operating system (windows 10 home - italian) and now the screenpad doesn’t work anymore. I followed the instruction in asus.com/support/FAQ/1041344,
But the installation of both ‘[ASUS ScreenXpert Interface (Driver)]’ and  ‘[ASUS System Control Interface V2(Driver)’] fail.
Do you have suggestions? Thanks in advance.

[Blake_ASUS]

ikhsan.009

Hello same problem here, my screenpad wont update to 2.0, i cannot get any app like numpad, weather, calculator etc that were made for screenpad experience, can you help me? Its very dissapointing

And how do we know what version of screenpad we used?

View post

Hi, please kindly open another thread and specify your model.
Thank you.

[Blake_ASUS]

andrea.vignoli98

Hello @Blake_ASUS ,

thanks a lot. I hope to hear from you soon. I don't really have any ideas on how to fix this.

Andrea

View post

Hello Andrea,
are you able to continue the installation after that error message?
That error would not affect it.
Thank you.

[andrea_vignoli9]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/132798#Comment_132798

Hello Andrea,

are you able to continue the installation after that error message?

That error would not affect it.

Thank you.

View post

Dear Blake,
I can continue the installation according to 'asus.com/support/FAQ/1041344', but at the end the screenpad does not work.
The necessary services are not started. If I launch ScreenXpert the answer is: 'I can't find the following service: ScreenPadService'.
Hereafter you can see the screenshot of the active ASUS services on my laptop after the screenpad installation procedure:

The screenpad works as a standard touchpad. The only difference is that it shows a replica of the screen background.
Thanks again for your help,
Andrea

[Blake_ASUS]

Hello Andrea,
When you press F6, does all 3 modes show? or only touchpad mode?
May I have a picture of the situation of "it shows a replica of the screen background."?
Thank you.

[andrea_vignoli9]

Blake_ASUS

Hello Andrea,

When you press F6, does all 3 modes show? or only touchpad mode?

May I have a picture of the situation of "it shows a replica of the screen background."?

Thank you.

View post

Hi Blake,
when I press F6 only the touchpad mode shows:

Here is a screenshot of the main screen along with the screenpad:


Thanks for your patience,
Andrea