ASUS - ZenTalk

thecoolgeek · ‎05-24-2022

Battery or AC: Battery
Model: Vivobook S512FLC
Frequency of occurrence: Random
Screenshot or video: Attached
System: ASUS Vivobook S512FLCS========================
Detailed description：This is a repost as I was having issues with a previous post that eventually closed. When the AC Adapter is plugged in on Windows 11, I normally will see grey lines and a green flicker randomly flash on my screen. I updated the BIOS on my computer to the version released in May 2021 and updated the graphics, camera, and chipset drivers. I also sent it in for repair to an ASUS repair center and they replaced the applicable parts. However, when I have manycam virtual webcam running in the background and select it as an option (instead of the normal webcam) when joining a video chat, then there is no issue. When I use manycam by itself, the problem still exists. This issue is not present on Ubuntu (a distribution of Linux). I have contacted Microsoft numerous times and they have not provided a working solution. How do I fix this issue?

Previous post: https://zentalk.asus.com/en/discussion/59196/when-my-ac-adapter-is-plugged-in-there-are-grey-lines-a...
Find video here: https://zentalk.asus.com/en/discussion/20761/grey-lines-and-green-flicker-on-webcam-when-using-ac-po... or https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/09/093709j4nppk424p3yzxz0.gif

Falcon_ASUS · ‎05-24-2022

thecoolgeek
Battery or AC: Battery
Model: Vivobook S512FLC
Frequency of occurrence: Random
Screenshot or video: Attached
System: ASUS Vivobook S512FLCS========================
Detailed description：This is a repost as I was having issues with a previous post that eventually closed. When the AC Adapter is plugged in on Windows 11, I normally will see grey lines and a green flicker randomly flash on my screen. I updated the BIOS on my computer to the version released in May 2021 and updated the graphics, camera, and chipset drivers. I also sent it in for repair to an ASUS repair center and they replaced the applicable parts. However, when I have manycam virtual webcam running in the background and select it as an option (instead of the normal webcam) when joining a video chat, then there is no issue. When I use manycam by itself, the problem still exists. This issue is not present on Ubuntu (a distribution of Linux). I have contacted Microsoft numerous times and they have not provided a working solution. How do I fix this issue?
Previous post: https://zentalk.asus.com/en/discussion/59196/when-my-ac-adapter-is-plugged-in-there-are-grey-lines-a...
Find video here: https://zentalk.asus.com/en/discussion/20761/grey-lines-and-green-flicker-on-webcam-when-using-ac-po... or https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/09/093709j4nppk424p3yzxz0.gif

Repost - Webcam Error

@thecoolgeek
Please help provide information about the system version you are currently using.
Which version of Windows operating system am I running?
** If the article has not been updated for more than a month, it will be automatically closed by the system.
Sorry for any inconvenience it may be caused.

RAJU_MSC_MATHEM · ‎05-27-2022

thecoolgeek
Battery or AC: Battery
Model: Vivobook S512FLC
Frequency of occurrence: Random
Screenshot or video: Attached
System: ASUS Vivobook S512FLCS========================
Detailed description：This is a repost as I was having issues with a previous post that eventually closed. When the AC Adapter is plugged in on Windows 11, I normally will see grey lines and a green flicker randomly flash on my screen. I updated the BIOS on my computer to the version released in May 2021 and updated the graphics, camera, and chipset drivers. I also sent it in for repair to an ASUS repair center and they replaced the applicable parts. However, when I have manycam virtual webcam running in the background and select it as an option (instead of the normal webcam) when joining a video chat, then there is no issue. When I use manycam by itself, the problem still exists. This issue is not present on Ubuntu (a distribution of Linux). I have contacted Microsoft numerous times and they have not provided a working solution. How do I fix this issue?
Previous post: https://zentalk.asus.com/en/discussion/59196/when-my-ac-adapter-is-plugged-in-there-are-grey-lines-a...
Find video here: https://zentalk.asus.com/en/discussion/20761/grey-lines-and-green-flicker-on-webcam-when-using-ac-po... or https://us.v-cdn.net/6031231/uploads/ww_attachments/201912/09/093709j4nppk424p3yzxz0.gif

Repost - Webcam Error

Go to the below website, click allow webcam access , and proceed on-screen instructions. you don't need to download any software.I too tested my laptop webcam.
Webcam Test (webcamtests.com)

thecoolgeek · ‎06-05-2022

@Falcon_ASUS 64-bit Version 21H2

Falcon_ASUS · ‎06-06-2022

thecoolgeek
@Falcon_ASUS 64-bit Version 21H2

View post

@thecoolgeek
It has been confirmed that the BIOS you have installed is up to date. This version of BIOS is a version with import corrections. If there is a problem with the default camera(Microsoft Camera), according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused.