This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with brightness.

D_IMAN
Rising Star II

@Falcon_ASUS 

The essence of the problem is this!

The screen is set to turn off after 5 minutes of inactivity.
There is no action when closing the lid.

Let's say I leave the laptop for 5 minutes, the screen turns off, and after the screen turns off, I close the lid!

When I open the lid, the laptop wakes up, and I see that the screen brightness has decreased! Although the set brightness value does not change!

In order to return the brightness, I need to either increase or decrease the brightness. And then set the desired % of brightness again.

This only happens in this scenario!

In other cases, everything is fine with the brightness!

It seems to me that the problem is with the drivers.
Can support check my problem and release a fix?

 

Windows 11 24H2 (26100.3915)
BIOS - 303
ASUS System Control Interface v3 - 3.1.43.0
NVIDIA Driver - V32.0.15.6607
INTEL Driver - V30.0.101.3111
N7400PC (X7400PC) laptop

7 REPLIES 7

I reinstalled the system in March.
The problem is not solved...

Before reinstalling the OS, the problem was also present...

@D_IMAN 
Could you please provide a video of the issue occurring so that we can better understand and verify the problem? 
Sorry for any inconvenience it may be caused. 

The video doesn't show this problem...
It seems like I'm just turning up the brightness...

Or maybe I don't know how to film...