Poor sound after Windows update

[LaninS]

System: Windows 10 Home
Battery or AC: both
Model: Zenbook Duo UX482EA (BIOS UX482EA.311)
Frequency of occurrence: always
Reset OS: no
Screenshot or video:
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Detailed description：
After the last Windows update that came a week ago (i didn't installed it imidiately, i ran it on sunday evening, at 15th of May) sound via headphones and speakers become very poor (no mids or lows). I tried to remove a drivers and reinstall them - it didn't work. For now I installed the latest version, that I can find, of Realtek High Definition Audio - 6.0.9231.1

[LaninS]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/60676/poor-sound-after-windows-update

@LaninS

Could you please provide the detailed version of the OS and the BIOS version currently in use?

What kind of music file are you playing? Is it a video on the Internet?

Thank you.

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-6...

https://www.asus.com/support/FAQ/1030673

View post

Windows 10 Home, version 21H2
BIOS UX482EA.311
I'm using Youtube Music and Youtube
Thank you

[vdpau]

LaninS

https://zentalk.asus.com/en/discussion/comment/213112#Comment_213112

Windows 10 Home, version 21H2

BIOS UX482EA.311

I'm using Youtube Music and Youtube

Thank you

View post

Lap vs mob

petar mollov

[LaninS]

vdpau

https://zentalk.asus.com/en/discussion/comment/213192#Comment_213192

Lap vs mob

petar mollov

View post

What do you mean?

[Falcon_ASUS]

LaninS

https://zentalk.asus.com/en/discussion/comment/213112#Comment_213112

Windows 10 Home, version 21H2

BIOS UX482EA.311

I'm using Youtube Music and Youtube

Thank you

View post

@LaninS
If you are playing youtube, could you please provide me with a link to the video you think is problematic for confirmation? Thank you.

[LaninS]

Falcon_ASUS

https://zentalk.asus.com/en/discussion/comment/213192#Comment_213192

@LaninS

If you are playing youtube, could you please provide me with a link to the video you think is problematic for confirmation? Thank you.

View post

in fact, the problem was constant, in every YouTube video and music track, I cannot post the links, but here is the name of the video "Thor: Love and Thunder Trailer #1 (2022) | Movieclips Trailers"
Nevertheless, I already found a way to fix the problem, this post on answers.microsoft com "DTS audio process settings are unavailable as audio service connection lost" helped me