Poor sound after Windows update
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05-18-2022 09:42 AM
Battery or AC: both
Model: Zenbook Duo UX482EA (BIOS UX482EA.311)
Frequency of occurrence: always
Reset OS: no
Screenshot or video:
========================
Detailed description:
After the last Windows update that came a week ago (i didn't installed it imidiately, i ran it on sunday evening, at 15th of May) sound via headphones and speakers become very poor (no mids or lows). I tried to remove a drivers and reinstall them - it didn't work. For now I installed the latest version, that I can find, of Realtek High Definition Audio - 6.0.9231.1
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05-19-2022 09:16 AM
Falcon_ASUSWindows 10 Home, version 21H2https://zentalk.asus.com/en/discussion/60676/poor-sound-after-windows-update
Could you please provide the detailed version of the OS and the BIOS version currently in use?
What kind of music file are you playing? Is it a video on the Internet?
Thank you.
https://www.asus.com/support/FAQ/1030673
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BIOS UX482EA.311
I'm using Youtube Music and Youtube
Thank you
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05-21-2022 09:02 AM
LaninSLap vs mobhttps://zentalk.asus.com/en/discussion/comment/213112#Comment_213112
Windows 10 Home, version 21H2
BIOS UX482EA.311
I'm using Youtube Music and Youtube
Thank you
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petar mollov
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05-23-2022 10:41 AM
vdpauWhat do you mean?https://zentalk.asus.com/en/discussion/comment/213192#Comment_213192
Lap vs mob
petar mollov
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05-23-2022 07:03 PM
LaninS@LaninShttps://zentalk.asus.com/en/discussion/comment/213112#Comment_213112
Windows 10 Home, version 21H2
BIOS UX482EA.311
I'm using Youtube Music and Youtube
Thank you
View post
If you are playing youtube, could you please provide me with a link to the video you think is problematic for confirmation? Thank you.
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05-23-2022 11:42 PM
Falcon_ASUSin fact, the problem was constant, in every YouTube video and music track, I cannot post the links, but here is the name of the video "Thor: Love and Thunder Trailer #1 (2022) | Movieclips Trailers"https://zentalk.asus.com/en/discussion/comment/213192#Comment_213192
If you are playing youtube, could you please provide me with a link to the video you think is problematic for confirmation? Thank you.
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Nevertheless, I already found a way to fix the problem, this post on answers.microsoft com "DTS audio process settings are unavailable as audio service connection lost" helped me